Repairs and services
Need a repair or servicing? Book an appointment with us and tell us what you need!
Appointments will be available on Mondays, Wednesday and Saturdays from 11:30am to 5pm. Fridays from 1pm to 5pm. We are available for curbside and phone appointments.
Please note that all pricing for repairs and custom designs vary depending on the piece.
Please provide us the following information when you schedule your appointment:
- What is broken/missing?
- What is the material?
- Do you think you will be needing any spare parts?
- Email us a picture before hand
- Jewelry Repair
- Watch Repair
- Insurance Write-up/Claims
- Spare parts sales
Note: Items will be sent out for repair, can take up to 2-3 weeks for completion, payment is require at drop-off. We will call when repair is done and a curbside pickup will be arranged.
Appointment will be 5-10mins
Custom Jewelry Appointments
All custom jewelry work will be conducted via email and/or phone correspondence. Deposits, pickups, and/or product viewing will be conducted via curbside.
- What material do you want?
- What is your budget?
- What is the piece for? (IE. birthday, wedding, anniversary, Christmas etc.)
- Is it for everyday use or special occasions?
- Will you be providing any material? (ie. stones, metals etc.)
Note: Please provide reference photos before your scheduled appointment, if possible. 50% deposit is required.
Buying and Selling Gold Appointments
- Make sure that all items you seek to sell are present
- Must provide photo ID
Appointments will be 5-10mins